A survey by Deloitte has seen hoteliers identify increasing labour costs and a shortage of staff as the biggest challenges to the sector over the next five years. Soaring staff costs were deemed the biggest issue for 59% of hotel bosses, while 54% pointed to a shortage of skilled labour. Andreas Scriven, head of hospitality and leisure at Deloitte, said: “Like so many industries reliant on skilled workers, hoteliers are looking for more ways to attract and retain talent.” He added: “Some have even turned to ‘golden hello’ financial incentives, demonstrating just how unusual the current climate is.”
Read more: City A.M.
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